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Hotel · Mecca · Makkah

Raffles Makkah Palace

In the Ajyad district of Mecca, Raffles Makkah Palace is a 5-star address offering spacious suites, some with direct views of the Haram and the Kaaba. The hotel combines contemporary luxury with practical services like currency exchange and an ATM on site.

  • Steps from the Haram – direct views available
  • Spacious suites with king beds and coffee machines
  • 5-star service with 9.4-rated staff
9 Perfect 3474 reviews Booking.com 9 · 3474 reviews

About

Raffles Makkah Palace

Raffles Makkah Palace sits in the Ajyad district of Mecca, a 5-star hotel with a focus on spacious, well-appointed suites. Rooms come with air conditioning, coffee machines, and many include bathtubs and separate sitting areas. The hotel makes practical additions like a currency exchange and ATM available around the clock.

Service is a highlight, with staff ratings of 9.4 from over 3,400 guest reviews. The hotel is ranked 28th out of 530 properties in Mecca, and its 9.0 overall rating sits well above the area average. While facilities score lower (6.9), the rooms (9.4) and dining (9.2) are clear strengths.

  • No smoking on site
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Top-rated rooms — Guests rate the rooms 9.4/10, praising spaciousness, comfortable beds, and modern, clean bathrooms.
  • Exceptional service — Staff receive a 9.4/10 rating, with reviews highlighting courteous and helpful team members at check-in and throughout the stay.
  • Prime location — Situated in the Ajyad district, the hotel is close to the Haram and within easy reach of taxis and Jeddah airport.
  • Excellent dining — The on-site restaurant earns a 9.2/10 rating, with guests complimenting breakfast options that cater to varied tastes.

Worth weighing

3 to weigh
  • Modest facilities rating — The facilities score of 6.9/10 is the hotel's lowest category, suggesting some guests find the shared areas less impressive than the rooms.
  • Valet parking not mentioned in policies — While a review mentions valet parking, the official policy doesn't list parking details. Guests should confirm arrangements directly.
  • Haram access can be tricky — One review notes that getting back to the Haram before doors close requires going early, and the mosque is on specific levels – plan your visits accordingly.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Presidential Two-Bedroom Suite Haram View

  • 2 Single beds or 1 Queen-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Deluxe One Bedroom Suite Partial Kaaba View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Air conditioning

Signature One Bedroom Suite Partial Kaaba View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Superior One-Bedroom Suite City View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Air conditioning

Signature Suite City View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Air conditioning

Panoramic One Bedroom Suite Kaaba View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Presidential Two Bedrooms Suite City View

  • 2 Single beds or 1 Queen-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Royal Two-Bedroom Suite Partial Kaaba View

  • 2 Single beds or 1 Queen-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Services

  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Currency exchange
  • ATM/Cash machine
  • Paid shuttle service
  • Room service
  • Laundry
  • Dry cleaning
  • Luggage storage

Room amenities

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • Carpeted floor
  • In-room breakfast

Wellness & leisure

  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Beauty treatment
  • Massage
  • Fitness centre

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Toilet for disabled

Safety & security

  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Safe deposit box

Business & extra services

  • Hairdresser
  • Cots
  • AM/FM alarm clock

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9
Perfect 3474 reviews

Guest-rated 9/10 from 3,474 reviews

Booking.com · 9 · 3474 reviews
9Verified guest

“The room was generous in size, the bed extremely comfortable, and the bathroom felt luxurious. Breakfast had something for every taste. The service was outstanding, and the location in the clock tower was marvellous.”

9Verified guest

“The rooms are impressive, with effective air conditioning, a great view, and an extra bed available.”

9Verified guest

“I liked the room – it felt modern and was kept very clean.”

9Verified guest

“Everything was great, good value for money, and overall a special hotel. The room was impressive and stunning, with an extra bed and air conditioner. The location is stunning, just 3 miles from the cubical shrine. The venue restaurant is excellent for dinner.”

9Verified guest

“Everything was perfect.”

9Verified guest

“The location, comfort, and the personal attention were all excellent.”

04 — Location

Getting around Mecca

The property sits in Mecca.

Near the Haram: The hotel is in the Ajyad district, with direct access to the clock tower area. Guests can reach the Haram on foot, though some reviews suggest heading early to avoid door closures.

Getting around: Taxis are readily available nearby, and the hotel offers a paid shuttle service. Jeddah airport is accessible, as mentioned in guest reviews.

King Abdul Aziz Endowment, Mecca, Makkah, 21955, Saudi Arabia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 16:00-23:30
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
216 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times at Raffles Makkah Palace?

Check-in runs from 16:00 to 23:30, and check-out is by 12:00.

Does Raffles Makkah Palace allow pets?

No, pets are not allowed on the property.

Is there parking at Raffles Makkah Palace?

The official policies do not specify parking, but a guest review mentions valet parking. Please contact the hotel directly to confirm availability.

Are there rooms with a view of the Kaaba?

Yes, several suite categories offer Haram or Kaaba views, including the Presidential Two-Bedroom Suite Haram View and the Panoramic One Bedroom Suite Kaaba View.

Does the hotel have a spa or wellness centre?

Yes, the hotel features a spa and wellness centre with a sauna, Turkish bath, solarium, and massage services.

The bottom line

For travellers wanting five-star comfort near the Haram with serious views, Raffles Makkah Palace delivers on rooms, service, and dining. The lower facilities score and parking uncertainty are minor trade-offs in an otherwise strong package.

9A 5-star choice for Haram proximity and comfort

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